Policies
Sustainability Policy
Scope: Activities, products and services of CGD, S.A. in Portugal.
Lays down the Sustainability Management Model and the guidelines concerning the key sustainable operation areas.
Environmental Policy
Scope: Activities, products and services of CGD, S.A. in Portugal.
Lays down CGD’s commitments and performance guidelines linked with environmental issues.
Community Engagement Policy
Scope: Investments carried out for supporting institutions, initiatives, volunteering projects, inter alia.
Sets out CGD’s commitments and guidelines for structuring, assessing and monitoring its impacts on society.
Business Continuity Policy
Scope: Critical business areas, physical and technological support infrastructure, human resources, at Caixa Geral de Depósitos, S.A., in Portugal
Sets out principles to ensure business continuity in case of abnormal events.
Policy for Limitation and Sectorial Exclusion
Scope: CGD Group.
Sets out a list of Principles underlying activities and projects that are excluded, or restricted under certain terms, from CGD’s credit policy.
Human Rights – Statement of Commitment
Scope: CGD Group.
Strengthens the commitment, taken on by CGD, to respect human rights in the relationship with its stakeholders.
Diversity Policy
Scope: CGD Group
Sets out the principles applicable to CGD employees, in terms of diversity, as well as the targets for balanced representation between women and men in management and supervisory functions at CGD.
Quality Policy
Scope: Caixa Geral de Depósitos, S.A.
Sets out CGD’s commitments and principles in what concerns Quality Management and conveys the Bank’s commitment to satisfying its customers’ needs and to improving its products, services and procedures.
Equality Plan
Scope: Caixa Geral de Depósitos, S.A.
Identifying the objectives, measures and targets to be pursued within the scope of Gender Equality, including measures already adopted and which, due to their being permanent or recurring, will continue in the forthcoming years.
CEO Guide to Human Rights
It reinforces Caixa’s commitment to Human Rights, by valuing and respecting its principles when developing products and services, in its relations with employees, customers, suppliers and communities in which it operates, safeguarding that its activity takes place under the respect and compliance with them.
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