Policies

Sustainability Policy

Scope: Defines the governance model, guiding principles and specific activities, as well as the main players and their respective responsibilities, in the management of Sustainability at Caixa Geral de Depósitos, S.A and the Group Entities covered.

Business Continuity Policy

Scope: Critical business areas, physical and technological support infrastructure, human resources, at Caixa Geral de Depósitos, S.A., in Portugal
Sets out principles to ensure business continuity in case of abnormal events.

Policy for Limitation and Sectorial Exclusion

Scope: CGD Group.
Sets out a list of Principles underlying activities and projects that are excluded, or restricted under certain terms, from CGD’s credit policy.

Human Rights – Statement of Commitment

Scope: CGD Group.
Strengthens the commitment, taken on by CGD, to respect human rights in the relationship with its stakeholders.

Diversity Policy

Scope: CGD Group
Sets out the principles applicable to CGD employees, in terms of diversity, as well as the targets for balanced representation between women and men in management and supervisory functions at CGD.

Quality Policy

Scope: Caixa Geral de Depósitos, S.A.
Sets out CGD’s commitments and principles in what concerns Quality Management and conveys the Bank’s commitment to satisfying its customers’ needs and to improving its products, services and procedures.

Equality Plan

Scope: Caixa Geral de Depósitos, S.A.
Identifying the objectives, measures and targets to be pursued within the scope of Gender Equality, including measures already adopted and which, due to their being permanent or recurring, will continue in the forthcoming years.

CEO Guide to Human Rights

It reinforces Caixa’s commitment to Human Rights, by valuing and respecting its principles when developing products and services, in its relations with employees, customers, suppliers and communities in which it operates, safeguarding that its activity takes place under the respect and compliance with them.

Climate And Environmental Risk Management Policy

Establishes guiding principles and responsibilities to maintain these risks at levels compatible with its risk appetite, applying to all Employees in the exercise of their functions.

Sustainable finance and energy transition Policy

Scope:The Sustainable Finance and Energy Transition Policy defines the responsibilities and establishes the principles applicable to the promotion of sustainable finance for CGD and the Group Entities covered by it.

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